Accessibility

1. Our Commitment

We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, which also aligns with the EN 301 549 standard referenced by the European Accessibility Act. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, motor, and cognitive differences.

Accessibility is not a one-time project. We review new features and existing pages on a recurring basis and fix issues as we find them or as they are reported to us.

2. What We've Done

Across the Soulmine experience we work to provide:

• Semantic HTML structure with a logical heading order and labelled landmarks.
• "Skip to content" links and a defined page language so screen readers start in the right place.
• Full keyboard operability with a visible focus indicator on interactive elements.
• Text labels on form fields and buttons, plus descriptive text alternatives for meaningful images.
• Respect for the operating-system "reduce motion" setting, which calms non-essential animation.
• Attention to color contrast so text remains legible in both light and dark themes.

We do not use a third-party "accessibility overlay" widget. We address accessibility directly in our code instead.

3. Known Limitations

Soulmine generates and edits images, and some of that content is created by AI or supplied by users. Text descriptions for that generated imagery may be generic or incomplete. We are improving how this content is described.

Some parts of the experience rely on third-party services — such as security verification, sign-in providers, and payment processing — whose interfaces we do not fully control. If one of these prevents you from completing a task, please tell us and we will help you find another way.

4. Reporting a Barrier

If you encounter an accessibility barrier, or you need information in a different format, email [email protected] with the subject line "Accessibility".

Please include the page or feature involved, what you were trying to do, the assistive technology and browser you were using, and what happened. The more detail you can share, the faster we can help.

We aim to acknowledge accessibility reports within seven days and will work with you on a resolution.

5. Scope

This statement applies to the public Soulmine service at soulmine.app. For account, billing, and data questions, see our Terms and Privacy pages, or visit Support.